Stakeholder Engagement

R&D . Quality . Customer Satisfaction . Full Participation

The company continues to strive to achieve its mission of "taking care of employees, serving customers, and giving back to shareholders" through regular and irregular communication channels, and hopes to establish long-term partnerships with stakeholders. The relevant communication situation and content are as follows: And report to the board of directors every year:

Stakeholder	Important issues	Communication channels and response methods	Contacts
Shareholders and investors	Operational performance. Corporate Governance. Shareholders' equity. Financial Information.	Regularly disclose the company's financial performance through the website of the stock exchange and the annual report, and review and analyze the operation and information. Regular shareholder meetings are held to explain the operational performance to investors and to respond to concerns. Instantly announce Announcement to the public information observatory and company website of the Stock Exchange. Set up an email address and contact number on the company's website to establish a smooth communication channel between investors and the company.	Speaker : General Manager Chiang, Ming-Huang Deputy Speaker : Vice President Wang Zheng-Wen Phone: 04 2258 5821 Fax: 04 2259 3685 Email: fa@tradetools.com.tw
Community / NGO Service	Social Participation. Environmental Protection.	Participate in community and public welfare activities. Conduct greenhouse gas emissions inventory.
Customer	Customer relationship management. Product quality.	Customer satisfaction survey. Cooperate with customer's product, environment, responsibility and other requirements and check, and cooperate with prevention and continuous improvement. Product quality management.
Supplier	Supplier management	Regular evaluation by the supplier.
Staff	Employee welfare measures. Education training. . Performance appraisal. Occupational health and safety.	There are staff communication and appeal channels and regular labor meetings. Establish a comprehensive salary and welfare system to give employees reasonable treatment and rewards. Various educational training courses are held regularly every year. Conduct performance appraisal every year.	Company personnel unit

The communication situation between the company and the interested parties is as follows, and it will be reported at the sixth meeting of the board of directors of the company ( 2025.11.13 )

Stakeholders	Communication situation
Shareholders and Investors	1. Hold a shareholder meeting 2. As of 2025 / 11 / 12 , there were 29 material information disclosures and announcements. 3. Quarterly issue the financial report approved by the board of directors 4. In the 2024 Corporate Governance Evaluation, the ranking range for listed companies is between 6% and 20%. For companies with a market capitalization under 5 billion NTD, the ranking range is between 11% and 20%
Employee	In 2025, there are more than 3 internal announcements of employee benefits and training information

Stakeholders

Communication situation

Shareholders and Investors

1. Hold a shareholder meeting
2. As of 2025 / 11 / 12 , there were 29 material information disclosures and announcements.
3. Quarterly issue the financial report approved by the board of directors
4. In the 2024 Corporate Governance Evaluation, the ranking range for listed companies is between 6% and 20%.
For companies with a market capitalization under 5 billion NTD, the ranking range is between 11% and 20%

Employee

In 2025, there are more than 3 internal announcements of employee benefits and training information